A 7-day money-back guarantee, stated plainly.
Last updated: October 9, 2026
This policy is written to be fair to both sides and clear enough that you know exactly where you stand before you buy.
The short version
Orty comes with a 7-day money-back guarantee. Refunds are issued if the web app core features do not work as described. 7-day refund, cancel via Whop. Refunds won't be issued for AI-drafted content you're personally unsatisfied with, since output quality depends on your own API key usage and the information you provide about your business.
1. What's covered
If the web app core features (Rate, Batch, Log, Co-Pilot, Long Form, Self-Healing, Profile) don't work as described at getorty.work after login, you're covered. Email hello@getorty.work within 7 days of purchase and you'll get a full refund.
2. What's not covered
Refunds will not be issued for AI-drafted content you're personally unsatisfied with. The quality of the emails, ratings, and audits Orty generates depends on two things you control: which chat AI provider (Groq, OpenRouter, Cerebras, Together, Mistral, or OpenAI) and which models and keys you use, plus Google Gemini for rating and audits — and what you tell the app about your business, your portfolio, and your rate card. Orty can't guarantee the output of a third-party AI model running under your own account.
3. How to request a refund
Email hello@getorty.work within 7 days of purchase with your order number (from your receipt) and a one-line description of what went wrong.
4. Contact
Any refund question, any time: hello@getorty.work. I'm the founder, and I read every message.